Privacy Policy

Global UC Privacy Policy

Global UC is committed to providing you the highest level of customer service. This includes protecting your privacy. You would need to read this policy in conjunction with our Terms and Conditions.

We consider privacy to be of utmost importance and we are committed to providing personalized products and services that meets our Customers’, Users’ and Website Visitors’ needs in a way that safeguards privacy. This policy applies to information held about individuals (the term“Individual”means any of the following: a Customer Representative (as defined below), User, Website Visitor or Prospect Customer Representative, collectively known as“Individuals”). We maintain strict security measures in order to protect personal data. In this policy,“Customer”means a business customer of Global UC,“User”means the user of the services that we provide to a Customer, and“Website Visitor”means a visitor to our website available at www.ucglobe.net(our“Website”).

Who We Are (Identity and Contact Details of the Controller)

Global UC (referred to in this policy as “we”, “us” and “our”) consists of a group of companies with offices in Switzerland as Global Telelinks GmbH, Untermueli 9, 6300 Zug and USA as Global UC Inc, 5273, Dillon Cir, Holtam City, Texas 76137-5509.

Your personal information may be used to:

  • Verify your identity
  • Help subscribe to Global UC services
  • Send you invoices for the Global UC service you have used
  • Provide the services you require
  • Manage and administer those services, including charging, billing and collecting debts contact you in any way (including mail, e-mail, phone, visit, text or multimedia messages) about products and services offered by us.
  • Inform you of ways the services provided to you could be improved
  • Check credit-worthiness and fraud, hence using related agencies
  • To provide secure Services to you.
  • Understand your information and communication needs so Global UC can provide you with better service
  • Maintain and upgrade Global UC Services infrastructure, including testing and upgrading of these systems to provide better features.

Third-Party Websites

Our Website may contain links to third-party websites, plug-ins and applications. If an individual follows a link to a third-party website, please note that this policy does not apply to those websites. We are not responsible or liable for the privacy policies or practices of those websites, so please check their policies before submitting any personal data to those websites.

We May Share Personal Data with (Recipients or Categories of Recipients of the Personal Data):

We do not sell personal data and mailing lists to third parties for their marketing purposes or any other purposes. We provide call data to our Customers in relation to the products and services our Customers have purchased from us, which may include individual User call usage data for invoicing/charging purposes.

Where we have told our Customers in advance, we may disclose certain information to telecoms network service providers for purposes solely connected with the provision of our products and services via their networks. We may use other carefully selected third parties to carry out certain activities to help us provide our products and services, such as processing and sorting of data, monitoring how Customers use our Website and issuing our emails for us.

We have offices and operations in a number of international locations and we share information between our group companies to provide our products and services and for business and administrative purposes. Further information about how we transfer data between our group companies is set out below.

Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies.From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar. In these instances, we may transfer or allow access to information (including personal data) to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal data may be transferred to a third parties involved in the transaction.


Global UC's Website

  • When you first give us personal information through our website or if you communicate with us using the internet, we may occasionally e-mail you about our services and products. But we will give you the choice as to whether or not you would like us to contact you via e-mail. You can always send us e-mail at the address below, at any time if you change your mind.
  • Please note that the nature of the Internet may cause your communications to go through a number of countries before they are delivered. Also, please note that communications over the Internet, such as e-mails and web mails (messages sent through a website), are not protected unless they have been encrypted. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
  • On our website, 'cookies' are generally used to study how people use our site. A cookie is information that is stored on your computer's hard drive which records how you have used a website. It helps us improve and upgrade our website based on our potential/customers’ requirements. This means that when you go back to our website, it can give you customized options based on the information it has stored about your last visit. You can generally modify the settings of your browser to prevent it from accepting cookies.
  • If you do not want us to use cookies in your browser, you can set your browser to disallow cookies or to let you know when a website attempts to put a cookie on your computer. Then again, you may not be able to use some of the products or services on our website without cookies.

Maintain, improve, and administer our Website

We use “cookies” to monitor Website Visitor traffic patterns and site usage. This helps us to understand how our Customers and potential Customers use our Website so that we can develop and improve the design, layout and functionality of the sites. A cookie is a piece of information that is stored on the Website Visitor’s computer’s hard drive and which records their navigation of our Website so that, when the Website Visitor revisits our Website, it can present tailored options to them based upon the stored information about the Website Visitor’s last visit. A Website Visitor can normally alter the settings of their browser to prevent acceptance of cookies. If a Website Visitor does not want us to deploy cookies in their browser, a Website Visitor can set their browser to reject cookies or to notify them when our Website tries to put a cookie on the Website Visitor’s computer. However, rejecting cookies may affect the Website Visitor’s ability to use some of the products and/or services at our Website.

In addition to the information provided above, the following website provides information on deleting or controlling cookies and is available at www.aboutcookies.org.

Privacy Contact Information

You can contact us if you have any privacy-related questions or comments about this Policy or the way we process your personal information:

Email:salesteam@ucglobe.net or info@ucglobe.net

The Group Data Protection Officer
Global UC inc
9 Untermueli | Zug | 6300 | SWITZERLAND>