A virtual phone number has no physical phone line or presence required in it. Global bussness can do anywhere vertical & manage calls remotely 24x7. Calls can route through virtual numbers that can track and monitor for performance. Global businesses can use virtual number incomeing calls route to the right agents based on an IVR input.
Automated call distribution feature automatically redirect customers calls to the agents based on their requirements.
Get complete campaign reports, analytics, and caller location for all inbound calls directed from virtual numbers.
Users can forward their calls to several phones, so they can remain reachable even when on the move.
Global UC virtual number integrates with leading CRM apps. Synchronize customer information from distributed sources to create a customizable dashboard.
A virtual number allows you to handle more calls at once and increase call pickup ratios without being concerned about peak hours.
Get virtual numbers from global markets to make your business location skeptic.
Receive 24/7/365 support to function smoothly and run your business's highly professional identity.
Global UC’s virtual number solution customizes IVR flow, facilitates CRM integrations, and provides API to cater to a client’s business needs.
We support traditional PSTN and VOIP calling in international markets through Microsoft Teams
You will never miss a business leads with a virtual number that routes calls to your department. Record, monitor, and respond to incoming business calls to manage customer expectations.
Rate the conversations and measure the callers sentiment with customers to categorize leads spotting with the auto-identify keyword feature.
All your conversations and customer informations are routed through one number.
With call forwarding, you can manage your business calls from anywhere at any time.
Virtual number solutions can protect the identity of both employees and clients by masking personal numbers.
Intelligent call routing detects the idle agents and directs customer calls to them.
Marketing campaigns can be evaluated by using virtual phone numbers
Using the call tracking feature, you can easily resolve customer disputes and confusions
Connect vendors and buyers with virtual numbers to build an effective lead management system.
Using virtual numbers, you can connect customers to drivers, delivery personnel, or vendors without revealing their phone numbers.